Respondus LockDown Browser

Respondus LockDown Browser is a custom browser that locks down the testing environment within Canvas. When an exam requires LockDown Browser, students must launch it to take the exam.

It prevents:

  • Navigating to other sites or apps

  • Copying/pasting

  • Printing

  • Other functions that could be used during an assessment

Key Features

  • Locks the computer into the quiz environment

  • Prevents switching apps or tabs

System Requirements

Minimum supported platforms include Windows 10/11 and recent macOS versions. iPad (iOS) and Chromebooks have dedicated support paths. Exact OS versions and requirements are maintained by Respondus and may change.

Platform Notes

  • Windows: Windows 10 or 11. Small install footprint. Recommend 4GB available if using webcam/Monitor.

  • macOS: Recent versions supported (see vendor page for details).

  • iPad: Supported on iPadOS.

  • Chromebook: Some quizzes are not compatible.

Installing LockDown Browser

  1. From a standard browser, log into Canvas.

  2. Navigate to the course and assessment requiring LockDown Browser.

    • There should be a Practice Test created within the course specifically for downloading LockDown. If you do not see this, please use the emergency backup link below.

  3. If you do not have it installed, it should prompt you to Download & Install.

  4. Run the installer and follow on-screen prompts.

  5. Restart or open LockDown Browser.

  6. Launch the quiz from inside your Canvas when instructed.

Taking an Exam

  1. Open your regular browser and sign into Canvas.

  2. Go to the quiz/assessment page.

  3. Click Launch LockDown Browser (or download if required).

  4. LockDown Browser will start and may present start-up checks (webcam, ID photo, instructions).

  5. Complete any checks and begin the exam.

  6. Submit the quiz when finished, then exit LockDown Browser.

Troubleshooting — Common Issues

  • Installer won’t run: Ensure you have admin privileges.

  • Webcam not detected: Close other apps using the webcam, reconnect it, or try a different USB port. Reboot if needed.

  • Exam says “webcam must be used” but course is unknown: Possible misconfiguration of institution ID or LMS integration — contact your LMS admin.

  • Browser crashes or poor performance: Confirm supported OS, close other heavy apps, and ensure adequate RAM (especially for webcam recording).

FAQ

Can students use calculators or external sites?

  • Only if the instructor enables these options (e.g., calculator tool or approved URLs).

Does LockDown Browser work on Chromebooks?

  • Sometimes. For best reliability, use a Windows or Mac computer.

  • If unavailable, visit Benner Lower Level Computer Lab (013) for designated LockDown machines.

  • IT cannot install LockDown Browser on other campus computers.

Will my antivirus block it?

  • Some security software may flag the installer.

  • If so, follow your institution’s guidance and only install from the official Respondus link.

I do not see a practice exam and I need to install Lockdown. Where can I go?

An emergency link is provided here that may or may not work. Please notify your professor to make a practice exam for other students.

Need Help?

If you have any issues with this, contact the IT Help Desk:

Phone: 815-939-5302

Email: it@olivet.edu

Print Article